We partnered with Costhetix to build a sophisticated marketplace platform that connects aesthetic practitioners with clients seeking premium beauty and wellness services.
The problem
In an increasingly digital beauty and aesthetics industry, service providers needed a sophisticated platform to showcase their offerings and manage bookings efficiently. Traditional booking systems weren’t meeting the unique needs of the aesthetics industry, while customers struggled to find and compare qualified practitioners in one place. The challenge was to create a specialised marketplace that could handle complex booking requirements while maintaining high security standards for sensitive medical information.
The Solution
Partnering with Markko, we developed a comprehensive marketplace platform that priorities human-centered design and seamless user experience. The solution combines headless commerce architecture with powerful APIs, allowing for complete customisation of the user interface while maintaining robust backend functionality.
Key features developed include:
- Custom frontend specific to aesthetics industry needs
- Sophisticated vendor profiles with portfolio capabilities
- Integrated Stripe Connect payments supporting 135+ currencies
- Multi-language support for global scalability
- Advanced commission management system
- Built-in KYC compliance for vendor verification
Through structured discovery workshops and a collaborative development approach, we ensured all user needs were captured and implemented effectively. The modular approach allows for future scalability and custom feature development, while maintaining GDPR and PCI DSS compliance as standard.
The Results
- Successful launch of a secure, scalable marketplace platform
- Streamlined onboarding process for aesthetics providers
- Comprehensive vendor dashboard with detailed analytics
- Integrated messaging system facilitating provider-client communication
- Robust content management system for SEO optimisation
- 24/7 technical support and continuous platform improvements
The platform demonstrates the power of combining sophisticated technology with industry-specific requirements, creating a marketplace that serves both providers and customers in the aesthetics sector effectively.
